For anyone looking to invest in Red Rose Carpet Cleaning we have organised these terms of use for both you and our convenience in order to make sure you are totally aware of our terms when booking with Red Rose Carpet Cleaning.

As a result of the lack of respect from some very few consumers we have been forced to implement a cancellation policy. The reason is simply because when a booking cancels within 2 days (forty eight hours) it is almost impossible to replace it with another booking in the same area and size. Because of this we have had little choice but to implement these terms of use.

For honest and genuine people who genuinely and whole heartedly desire to utilise the professional services of Red Rose Carpet Cleaning there will be no challenge providing you keep your booking with the time scheduled in our diary that you agreed or providing you cancel within 48 hours (2 days).

With any booking there is a Very Strict 48hr (forty eight hour) cancellation policy where if you cancel your booking within 48 hours of the job you will be charged $110.00 plus GST. This is not negotiable.

Please note, any bookings that need to be rescheduled MUST be done so before coming into the 48hour window of cancellation policy or you will also be charged the cancelation amount of $110.00 plus GST.

Please make sure when booking you will be available on the day. The only exception is a medical emergency that can be backed up with written evidence.